Trade & Client Services Representative

Our Global Custody business within Investment Services comprises Custody, Trade Services, Cash Processing, FX, Asset Servicing, Client Services and Settlements teams. We are hiring a Client Services Representative for our Trades Team.

Key Responsibilities:

• Manage a high level of customer expectations with both internal and external clients, while monitoring and processing daily trade activity consistent with U.S. Bank policies.
• Responsible for operational support and processing for various types of security trades including alternative investments, foreign and/or domestic debt and equity securities, derivatives, foreign currency, and mutual funds. Research failed trades to ensure timely delivery or receipt of trade.
• Supports internal operational teams with knowledge of trade activity, failed trades, and overdraft situations.
• Follows strict internal guidelines to mitigate processing errors, and trade order errors as these may result in a monetary risk and/or reputation risk to the bank.

Basic Qualifications:

• Five to seven years of related industry or function experience.

Preferred Skills/Experience:

• Thorough knowledge of trust and securities operational functions, systems, procedures, various products and/or services supported by the assigned area(s).
• Ability to perform multiple tasks concurrently and meet established deadlines in a dynamic work environment.
• Strong analytical, problem solving, decision making, and organizational skills.
• Strong customer service skills, interpersonal, verbal and written communication skills.
• Must be able to work in a team environment.
• Thorough understanding of regulatory and accounting principles which directly affect Wealth Management & Securities Services business lines and clients.
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications.

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank offers a market competitive compensation package that includes:

Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.

Performance based incentives for eligible employees (as defined by relevant plan rules).

Inclusive equitable benefits focused around financial wellbeing, health & wellness.

Continuous development opportunities including training, education support, and career progression pathways.

Employee recognition programs that celebrate achievements and milestones for all.

Closing Date

Posting may be closed earlier due to high volume of applicants.