Top London Media Agency - People Business Partner

Our client is searching for a People Business Partner who will serve as a strategic partner to business units, aligning HR initiatives with the company's objectives. The People Business Partner will provide guidance on HR best practices, employee relations, organisational development, and workforce planning, ensuring alignment with business goals while fostering a positive work culture.

Key Responsibilities

• Act as a trusted advisor to managers and employees on HR-related matters
• Support with performance management processes, including goal setting, evaluations, and employee development plans
• Support with developing and implementing HR strategies that support business objectives
• Mediate and resolve complex employee relations issues, ensuring compliance with employment laws and company policies
• Identify talent gaps and work with leaders on succession planning and retention strategies.
• Partner with leadership to drive change initiatives and foster employee engagement during organisational changes
• Support communication plans and cultural transformation efforts
• Ensure HR practices comply with legal requirements and align with company standards
• Use data to inform decisions on turnover, engagement, and other workforce challenges
• Identify training needs and partner with internal/external resources to deliver impactful learning solutions
• Offer thought leadership regarding organisational and people-related strategy and execution
• Educate and advise managers on performance management and employee development goals.
• Participate in the continual development of HR programs, such as recruiting, retention, compensation, benefits, and Learning & Development
• Partner with Learning & Development to work on value-added programs in areas of training, development, career mobility, and job performance
• Manage and resolve complex employee relations issues
• Conduct effective, thorough and objective investigations
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
• Provides day-to-day performance management guidance to line management
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Perform other related duties as assigned by the head of department

You will demonstrate

• A passion for working as an HR professional within a creative environment and an enthusiasm to progress your career
• Independence and the ability to confidently make decisions
• A healthy resilience by remaining productive under pressure, meeting deadlines and remaining calm
• A strong results driven approach and strives for excellence
• Play an active part in ensuring a positive perception of the HR team within the agency
• Approach your work, projects and initiatives with energy, passion and fun!

Skills and Qualifications

• Qualified CIPD level 5 or above
• A minimum of 7 years' proven work experience in human resources
• A minimum of 7 years of experience resolving complex employee relations issues
• Excellent verbal and written communication skills
• Excellent time management skills with a proven ability to meet deadlines.
• Proven work experience as an HR Business partner or similar role
• Excellent case management skills, understanding timings, process and the importance of updating stakeholders
• Excellent knowledge of employment legislation, best practice process and documentation
• Understanding of employment relations and the importance of confidentiality, discretion and sensitivity
• Personable with strong communication and relationship building capabilities across all levels of the business
• Extensive knowledge of HR policies and procedures and employment law
• Professionalism and an overall positive attitude
• Experience of advising and supporting managers on a range of employee relations matters to an appropriate conclusion
• Proven ability to build relationships and influence stakeholders at all levels
• Excellent problem-solving, conflict resolution, and decision-making skills
• Exceptional communication and interpersonal skills

To be considered for this exceptional role, get in touch ASAP as this will be a popular position working for a fantastic company!

We exclusively represent many of London's leading creative and media companies. If you would like to register as a candidate, please call us or email CV

"Joining Pulse has been my best career move to date. I set my sights high and, not to be daunted, the team at pulse did everything in their power to help my (somewhat 'overambitious') dream become a reality. Thanks to their dedication to my cause and their unwavering support, I have landed my dream job at Saatchi & Saatchi and couldn't be happier. I couldn't have done it without them and would like to take this opportunity to thank all of the team for all their help in getting me here "

Bonnie O'Hara