Tier 2 Customer Support Team Lead - Coaching & Escalations

Culligan International in Wolverhampton is seeking an experienced Customer Service Team Leader to manage the Tier 2 Specialist Support team. In this role, you will drive service excellence through effective coaching and performance management, ensuring that customer queries are resolved efficiently.

The ideal candidate will possess strong leadership skills and a deep understanding of customer service operations. The position offers a range of benefits, including 23 days of holiday, a pension scheme, and opportunities for professional development.