Testing & UAT Coordinator - D365 F&SCM Implementation

Job Description

Responsibilities

• Capture and document agreed business processes mapped to D365.
• Create clear and structured process maps that connect real-world business & operations to D365 in Microsoft Visio (or similar tools).
• Maintain the mapped processes, ensuring readability, relatability & accuracy throughout the project.
• Create clear and detailed test plans and scripts for D365 in Azure DevOps (or similar tools).
• Coordinate testing activities & sessions through to formal User Acceptance Testing (UAT).
• Work with wider stakeholders to ensure the test plans with acceptance criteria are understood, as well as the expected outcomes for pass/fail responses, with issues & bugs logged for review.
• Track test execution, triage logged issues and bugs, and follow through to resolution.
• Ensure testing coverage aligns with agreed business scenarios / requirements and mapped processes.
• Coordinate planning, timelines, scheduling, tasks, check-ins/follow ups and status reporting.
• Assist in ensuring deliverables are completed on time and to quality standards.
• Act as a central point between internal / external users, teams & third parties.
• Provide administrative & system support (e.g. user setup, access, validation).
• Support set up & preparation including data readiness & validation in lead up to & during testing.
• Produce resource and reference materials & documentation ongoing to support the project.
• Further support needs & knowledge areas of users to ensure readiness for and completion of testing.

Requirements

• Ideally, you'll have:
• Experience working with Microsoft Dynamics 365 (Finance, Supply Chain, CRM, or similar).
• Strong experience in process mapping and business documentation.
• Experience creating and managing test plans, test scripts, and coordinating UAT, with knowledge of SIT and regression testing methodologies.
• Familiarity with tools such as Microsoft Visio and Azure DevOps (or similar test/defect management tools).
• Experience supporting a D365 implementation or ERP project.
• Understanding of business process improvement frameworks.
• Strong organisational and coordination skills, with high attention to detail and a structured approach to documentation.
• Strong communication skills with the ability to work effectively with both technical and non-technical stakeholders.
• Excellent written and verbal communication skills.