Test Manager (Banking)

Test Manager (Banking)

Overview

The SME Targeted Review Programme has been established to address urgent regulatory findings relating to the SME Lending Book.

The programme spans multiple Divisions and Domains.

Delivery involves multiple platforms and technology teams, including the nCino platform, Locus on MS Dynamics, EDW and EDL, SAP, and IFRS9.

Workstreams are already mobilised and engaging with their respective delivery teams.

The Test Manager will play a critical leadership role in ensuring the successful delivery of all testing activities, working across Domains, Tribes, Squads, and vendor partners.

Key Responsibilities

Accountable for end-to-end test delivery, including overall test planning, scheduling, estimation, budgeting, and management of RAID

Develop and own all testing-related artefacts, including the E2E Test Strategy, Test Approach, Test Plan, and Test Closure Report

Own end-to-end testing delivery by coordinating all testing activities across different testing phases, ensuring alignment across Domains, Tribes, and Squads

Oversee end-to-end defect management, ensuring timely triage, prioritisation, resolution, and clear communication across stakeholders

Provide programme-level test reporting using established status reporting and metrics, and represent testing in PDG and leadership governance forums

Manage vendor testing resources to ensure effective delivery, clear accountability, and high-quality execution

Coordinate and track progress across test automation and Non-Functional Testing (NFT) to ensure planned activities are delivered on time and to the required quality

Skills and Experience

Proven experience delivering large-scale, cross-domain testing programmes within regulated financial services environments

Strong understanding of multi-platform delivery involving cloud-based lending platforms, CRM solutions (MS Dynamics), data warehouses and data lakes, and core banking systems

Demonstrated ability to lead testing across complex organisational structures (Domains, Tribes, Squads) and multiple geographic locations

Strong expertise in defect management, test governance, risk management, and stakeholder communication

Proficient in Jira, Zephyr Scale, and Confluence for test planning, execution, reporting, and documentation

Experience working within an Agile delivery model, including Tribe- and Squad-based structures, is highly desirable