Test Centre Associate - Bradford

Position Summary

Test Centre Associate - Bradford at Reed in Partnership. Pay Range: £13.45 per hour. You will be responsible for the invigilation of exams and the efficient delivery of Driving Theory Tests, ensuring that relevant procedures and guidelines are adhered to at all times.

Responsibilities

Your day to day responsibilities will include:

• Providing a high level of customer service
• Checking candidates ID documents and booking them into the system
• Ensuring the integrity and security of tests are maintained
• Supervision and invigilation of tests
• Explaining the test process to candidates and supporting with other queries
• Reviewing tests and test centre schedules
• Performing daily test centre opening and closing procedures
• Ensuring the test centre meets individual candidate needs in line with the Equality Act and our approach to diversity and inclusion
• Handling and reporting incidents that could impact candidate testing

Work Schedule

Our Test Centre Associate roles offer a flexible working pattern (either part time or occasional shifts) with potential for additional hours to suit you. Shifts could range from:

• Mornings - 8:30am to 1:00pm / 2:00pm
• Afternoons - 12:30pm / 1:00pm to 5:30pm / 6:30pm
• Full day - 8:30am to 5:30pm / 6:30pm
• Evenings - 4:30pm / 5:00pm to 8:30pm / 9:30pm
• Afternoon & Evenings - 12:00pm / 1:00pm to 8:30pm / 9:30pm

The Bradford Theory Test Centre usually opens six days per week, subject to demand, with main operating days Monday to Saturday. The ideal candidate will be fully flexible to pick up shifts across all operating days, including regular evenings and Saturdays.

Benefits

The role offers long term employment stability and the satisfaction of assisting people at a key moment in their lives.

Qualifications and Experience

• A full UK driving licence (although driving will not be required for all locations)
• Significant demonstrable experience in providing high quality customer service
• Excellent attention to detail and accuracy
• The ability to work under pressure, meet short timescales and multitask to complete a variety of competing activities
• Experience working with diverse customer groups
• Excellent judgement and decision making skills
• Flexibility in working hours and days, including evenings and Saturdays
• The ability to remain calm and deal with confrontational candidates in a professional manner

Diversity and Inclusion

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

Internal Application Deadline

Deadline for internal applicants: 19th June 2026.