Test Centre Administrator (Birmingham, UK) (24953)

Test Centre Administrator (Birmingham, UK) (24953)

West Midlands, United Kingdom

Job Description

Pearson VUEhas been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network ofnearly 20,000TestCentre'sin 180 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies.

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses and listed on both the London and New York Stock Exchanges (UK: PSON; NYSE: PSO).PearsonVUEis featured on The Forbes list of Best Employers and The Stonewall Top 100 Employers list,and we arerecognisedin the Best Employers for Diversity 2019 awards.

We are proud to offer an exceptionalworkenvironmentwhere you canenjoy jobsatisfaction,and we are nowhiringa Test Centre Administratorto join our successful team inBirmingham.

• You willbe requiredto worka minimum of8.5 hours per week.
• The pay rate is £ 13.60 per /hour, paid to youat the end ofeverymonth.

When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changingorganisation, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey.

This isa truly excitingopportunity asyou'llbe responsible forsupporting manydifferent typesof interesting and uniquetest-takingcandidates visiting our Pearson VUE TestCentre'sto complete one of our exams/tests. The Test Centre Administratoris responsible forprovidingsecureexam/test delivery whilst offeringexceptionalcustomer service in a comfortable, friendly environment.

Your Responsibilities

In thisimportant position,you willbe requiredto:

• Welcome, greet and check-incustomers/test-takingcandidates.
• Comply withallexamstesting security and procedures and follow company policies using careful judgment.
• Verify customer/candidate personal identification documents and explain the exam testing process/rules.
• Proctor / invigilate candidates while they are completing their exam/test.
• Troubleshoot with internal departments, such as our ITdepartment,to fix any technical issues in the Test Centre.
• Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstationsas necessary.

This is a fantastic opportunity for you to gain experience working with our diverse professionalteams,ensuring thecandidate'sexperience is a positiveone.Our idealapplicantwill be a trueteam playerwith theavailabilityto work a variety of shifts any day Monday throughSunday.TestCentre'sare open early in the morning, late at night and weekends, therefore werequirea colleague who is flexible.

Our Successful Applicant

This is a wonderful opportunity for you to help people duringa very importantevent in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team-player withschool qualifications in English andMath's.It would be an advantage to have some experience of working with Microsoft Office (Word,Excel,and Outlook).

You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail,monitoringrestrictedbehaviorsandnotice ofdetails from a distance.You should be able to sit forlong periodsof time and escort candidates to and fromthe exam/testing room.

Our Recruitment Process

This is an essentialrole,so please apply now! Complete andsubmityour application as soon as possible directlytoour Pearson Careers website. We are reviewing applicationseveryday,and interviews arescheduledrightnow;therefore,we encourage you tosubmityour application as soon as possible.

Wishing you thevery bestof success with your application!

About Us

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing .

Job Info

• Job Identification 24953
• Job Category Learning & Content Delivery
• Posting Date 07/01/2026, 11:37 AM
• Job Schedule Part time
• Posting Location West Midlands, United Kingdom