Tesco Shift Leader - Nights - West Durrington Extra

Tesco Shift Leader - Nights - West Durrington Extra

Location: West Durrington Extra

Employer: Tesco

Job Summary:

We are seeking a Shift Leader to join our team at West Durrington Extra. As a Shift Leader, you will be responsible for overseeing the store, coordinating the team, and ensuring excellent customer service.

Availability Window:

• Sun: 21:00 - 07:00
• Mon: 21:00 - 07:00
• Wed: 21:00 - 07:00
• Thu: 21:00 - 06:00
• Fri: 21:00 - 07:00
• Sat: 21:00 - 07:00

Rate of Pay: Our Shift Leader rate of pay starts from £14.76 an hour, increasing to £15.97 for stores inside the M25, with an additional night premium of £2.35 per hour worked.

Contracted Hours: We offer a minimum of 16 guaranteed hours each week, with opportunities for fewer hours (minimum 12) if desired.

Responsibilities:

• Coordinate the store team to deliver excellent customer service
• Support colleagues, ensuring they deliver daily priorities and take regular breaks
• Open and close the store, completing duty cover and ensuring all decisions are made with safety in mind
• Be the go-to person for colleagues in the absence of a manager for day-to-day queries
• Maintain a clean, tidy, and well-presented store
• Support managers in coordinating seasonal, community, and charity events
• Contribute to a great team atmosphere, inclusive of everyone
• Provide excellent customer service, listening to customers and putting them first
• Keep the team well-informed and up to speed on communications, changes, and updates
• Stay knowledgeable about store performance and look for ways to improve operations

Requirements:

• Be a great role model, providing thoughtful customer service
• Build strong relationships with colleagues to create a positive team atmosphere
• Be a clear communicator, comfortable using various methods to keep the team informed
• Be comfortable taking the lead and overseeing the store in the absence of the Manager
• Be a good decision maker, flexible and able to handle change
• Be motivating and able to inspire the team to deliver beyond expectations
• Be curious and always looking for ideas to serve customers, communities, and the planet better

What's in it for you:

• Variety in your work, with no two days the same
• Flexible hours and shift patterns to suit your lifestyle
• Ongoing learning opportunities and access to award-winning training
• An inclusive workplace where everyone is welcome
• Your voice matters, and we welcome your ideas and opinions
• Support for your wellbeing, with resources to support your mind, body, and life

Benefits:

• Holiday starting at 20 days, plus a personal day, rising to 22 days after 12 months
• Request flexible working from day one
• 10% off and 15% at pay day weekends with your Colleague Clubcard
• Access to free wellbeing services and resources
• Life cover of five times your pay and an award-winning pension with matching contributions
• Benefits to suit you, including discounts, shares, and cycle to work schemes
• Uniform provided and policies to support you for all life's moments