Tenant Liaison Officer

Reference: 1Myotlooo_
Posted: October 23, 2025

Resident Liaison Officer required to join the team of a large Regeneration contractor to work across the Yorkshire region including areas such as Rotherham, Doncaster, Bradford, Leeds, Hull, Selby, York, and Scarborough.

The duration of the contract is for 4 weeks work but could be extended with the chance of going permanent with this company.

Ideally, you will be an experienced Resident Liaison Officer with energy efficiency and/or planned maintenance programmes. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and good IT skills.

Job Role Includes

• To manage and provide consultation and support to residents prior to, during and after works to their homes, ensuring consistently high levels of customer satisfaction
• Attend client representative and resident meetings, ensuring the highest level of customer service is provided at all times
• To develop effective working relationships with residents, clients, subcontractors, site-based personnel, local stakeholders, and the local community
• Personnel must be professional and of the highest standard
• Provide an efficient, courteous and professional service to all telephone callers
• Ensure written correspondence to residents is generated and distributed in line with the programme of works
• Carry out choice events, consultation events and individual consultations with residents regarding future work
• Maintain access to properties, and visit resident's homes at the frequency determined by the scheme
• Manage the Resident's complaints procedures as a point of escalation

Essential

Driving Licence, own transport, previous experience/similar job role

• £14-£14.50 PAYE inclusive of holiday pay
• Monday to Friday, 8am - 4pm - 37.5 Hours Per Week
• Street Parking
• Mileage Paid

To Apply

Please apply via CV or call Aran/Danielle a call on for further details or to apply!