Tenant Experience Liaison - Housing Programs

CIH International Housing Group is seeking a dedicated professional to support and advise tenants throughout the Warm Homes Social Housing Fund processes in Norwich. This full-time role requires previous experience in social housing or customer-focused roles, alongside strong communication skills and the ability to work independently.

Key responsibilities include liaising with tenants and contractors, addressing inquiries, and ensuring high service standards. Ideal candidates will have relevant qualifications and a genuine commitment to enhancing tenant outcomes.