Tenant Experience & Service Advisor

A leading housing services provider in Tonbridge is seeking a Customer Service Advisor to manage tenant inquiries and assist with service requests. This full-time position requires empathy and strong communication skills to effectively resolve customer challenges related to housing maintenance. Responsibilities include managing calls and emails, raising and updating jobs, and ensuring timely resolution of issues. With benefits such as 25 days annual leave and employee perks, this role offers a rewarding career in a supportive environment.