Tenant Experience & Community Liaison Officer

Sustainable Building Services is a multi-award-winning retrofit decarbonisation contractor delivering large-scale schemes across housing tenures. In this role as Tenant Liaison Officer you will manage the resident journey in line with client and company engagement procedures.

You will consult residents before, during and after works, identify vulnerable tenants, safeguard data under GDPR, and build strong relationships with residents, clients, site teams and the community to drive satisfaction