Temporary Welcome Manager - Lead Visitor Experience

A national heritage organization is seeking a Welcome Manager to lead the welcome team at two properties in Somerton. The role requires strong leadership and customer service skills, managing both staff and volunteer activities to ensure high visitor satisfaction. This fixed-term position starts on May 1, 2026, covering maternity leave for 6 months, with responsibilities including operational management and service recovery. Flexible working hours required, with a competitive salary package.