Temporary Customer Service Representative - Wandsworth
Posted 4 days 22 hours ago by Love Success Recruitment
Location: Wandsworth
Pay: £15.00 per hour + holiday pay accrual
Duration: Until 30th June (with possibility of extension)
The proposed shifts are as follows:
- Monday to Friday: 07:45-11:15 and 15:30-19:00
- Saturday: 08:15-16:15
- Sunday: 09:00-13:00 (for May and probably June)
You will be required to work at least two Saturdays and one Sunday per month and, in cases such as annual/sickness leave, you may occasionally be asked to work full time hours.
Requirement: Valid DBS certificate
Start: Immediate availability essential
We're looking for a personable, proactive, and adaptable Customer Service Representative to support the day to day processing of visa applications and renewals. You'll be the first point of contact for applicants, ensuring a smooth, professional, and positive experience throughout their visit.
What You'll Be Doing- Greeting and assisting customers throughout the application process
- Supporting applicants with completing and checking forms
- Collecting biometric data and required documentation
- Following structured administrative and filing procedures
- Using a computer based system to guide workflow
- Handling customer queries and complaints with diplomacy and confidence
- Proven experience in a customer facing role
- The ability to stay calm and professional under pressure
- A can do attitude and willingness to go the extra mile
- Experience working in a fast paced, collaborative environment
- Strong communication skills and a patient, supportive approach
Valid DBS certificate is required as part of the screening process.
Interested? Please get in touch as soon as possible for more information. You'll be joining a supportive, hardworking, and friendly team.