Temporary Customer Service Advisor

Temporary Customer Service Advisor
Alfreton, Derbyshire
£12.71 per hour
Start Date: Monday 1st June

Shifts between 9:00am - 6:00pm/ Monday to Friday

We are currently recruiting for a Temporary Customer Service Advisor to join a busy and fast-paced customer service team based in Alfreton. This is an excellent opportunity for somebody who enjoys speaking with people, delivering excellent customer service and working within a supportive team environment. The role is primarily telephone and administration based, supporting customers with enquiries, orders and account queries.

• Handling incoming customer enquiries via telephone and email
• Processing customer orders accurately and efficiently
• Investigating and resolving customer queries and complaints
• Updating and maintaining customer records on internal systems
• Liaising with internal departments regarding orders and deliveries
• Supporting the wider customer service team with administrative tasks
• Ensuring all customer interactions are handled professionally and efficiently

• Previous customer service or administration experience
• Excellent communication and interpersonal skills
• Confident telephone manner
• Good attention to detail and accurate data entry skills
• Strong IT skills including Microsoft Office
• Ability to work in a fast-paced environment and manage workload effectively
• Experience working towards targets or service levels would be advantageous

If you are organised, customer-focused and looking for your next opportunity within a well-established business, we would love to hear from you.