Technology Business Manager, VP

Overview

MUFG is seeking a Technology Business Manager at Vice President level to join the London office, acting as a senior member within the Office of the Technology COO. This role partners with the Technology COO and leadership to drive key priorities across the COO function and support MUFG's Technology division for the EMEA region and international entities. The role involves translating strategy into execution, aligning technology with business objectives, and overseeing financial management, workforce strategy, governance, and strategic initiatives. MUFG supports flexible working, ongoing training, and a commitment to an inclusive environment.

If you are looking for a role where your expertise will directly impact organisational effectiveness and innovation, this is an opportunity to make a meaningful difference.

What you'll do

• Support the COO function in managing the operational aspects of the Technology organisation by ensuring efficient, scalable, and well-governed ways of working that align with strategic priorities.

• Drive delivery of cost optimisation initiatives across workforce, vendors, and operating models while maintaining regulatory compliance around safety and soundness.

• Lead workforce planning activities including hiring processes, organisational design, and alignment to strategic priorities to ensure optimal talent deployment.

• Deliver employee engagement initiatives such as survey actions, communications strategies, and culture programmes that foster a positive workplace environment.

• Coordinate execution of Technology strategy through leadership offsites, planning cycles, and structured demand management across the portfolio.

• Develop and enhance performance management frameworks including KPIs, scorecards, reporting mechanisms to enable data-driven decision making.

• Support structured prioritisation of resources against key strategic outcomes by balancing workforce capacity with business demand.

• Drive execution of transformation programmes by translating priorities into actionable initiatives with clear ownership and measurable outcomes.

• Identify opportunities to improve efficiency by simplifying processes and enhancing execution across the organisation while challenging existing structures constructively.

• Build strong working relationships with senior stakeholders across business functions to position Technology as a trusted partner and contribute to cross-functional initiatives.

What you bring

In this Technology Business Manager Vice President role at MUFG London, your extensive experience in technology COO or business management positions within financial services will be invaluable.

• Significant experience in technology COO roles or business management positions within financial services environments where regulatory compliance is paramount.

• Proven track record supporting delivery of strategic initiatives and operational transformation projects that require collaboration across multiple teams.

• Experience in financial management practices including budgeting, cost optimisation strategies, and resource allocation within complex organisations.

• Demonstrated ability to develop workforce strategies encompassing hiring processes, organisational design, talent deployment, and capacity planning.

• Strong exposure to global organisations with intricate regulatory requirements where stakeholder engagement is critical for success.

• Excellent communication skills enabling you to deliver clear messaging across diverse audiences including town halls and senior leadership updates.

• Results-oriented approach combined with accountability for delivering measurable outcomes on time amidst tight deadlines.

• Structured problem-solving abilities paired with creative thinking that supports continuous improvement initiatives.

• Outstanding interpersonal skills allowing you to build trusted relationships across business functions while promoting collaboration and alignment.

• Advanced proficiency in Microsoft Office tools for reporting, analysis, presentation creation; strong numerical skills underpinning data-driven decision making.

What sets this company apart

MUFG is committed to building an inclusive workplace and flexible working opportunities. Generous pension contributions and comprehensive training programmes support career development. The organisation values supportive leadership and collaboration across departments, with a focus on responsible banking practices, integrity, transparency, and helping employees thrive both professionally and personally.

What's next

If you're ready to take on a pivotal role at MUFG where your expertise will shape technology operations across EMEA while driving innovation, apply now. This advert will close on 31 July 2026. We are open to considering flexible working requests in line with organisational requirements.