Technology and Transformation Director

Location - 3 days every week in the Wokingham office

You'll join a fast growing PE backed SaaS company. You will lead the delivery of technology-enabled business transformation projects. You'll be accountable for turning business priorities into successfully delivered change across systems, integrations, automation, data and processes.

This role focuses on transformation and project-delivery. You'll be responsible for the reliability, security, and resilience of internal IT services. You'll coordinate the technology delivery needed to implement business outcomes and ultimately enable business growth.

Technology and Transformation Director - Responsibilities

• Lead and deliver internal technology-enabled transformation and business process change projects
• Manage multiple concurrent initiatives and ensure priorities, scope, resources and delivery expectations remain visible to stakeholders
• Coordinate the delivery and evolution of internal business systems such as CRM, finance, HR, telephony, reporting and other enterprise platforms
• Ensure new systems and changes consider integration, data flow, security, resilience, supportability and operational ownership before implementation
• Own delivery of cross-system integration and automation initiatives, ensuring dependencies between systems and teams are understood and managed.
• Oversee the implementation and improvement of APIs, integrations, workflow automation and data flows required to support business transformation.
• Hold overall responsibility for internal IT function, ensuring infrastructure, end-user technology, support services and operational capabilities remain reliable, secure, resilient and aligned with business needs

Technology and Transformation Director - Requirements

• Experience leading and delivering multiple concurrent technology-enabled business transformation, systems implementation or process-change projects (ideally in a fast-paced growing company)
• Experience delivering changes involving enterprise business systems, integrations, automation or data flows
• Strong technical understanding of enterprise business systems (CRM, Telephony, etc.) and working knowledge of API integrations, automation, and system-to-system data flows
• IT operational knowledge to govern service delivery, infrastructure, identity and access, and resilience
• Confident engaging communication - able to influence across functions and deliver status updates
• Delivery-focused mindset with bias towards achieving business outcomes
• Comfortable challenging unclear requirements and committed to continuous improvement
• Experience operating in an organisation where the role needs to combine strategic thinking with hands on project leadership and problem solving

For more information, please contact Katie at Matched Group