Technician 3

Join a leading independent technology and services provider as a Technician 3!

Job Overview:
The Migration Support Technician is responsible for setting up and operating the Refresh Clinic, coordinating the movement of devices between onsite storage and the clinic, and supporting the laptop refresh process under the direction of the Contractor Engineer and Site Manager. Key duties include collecting and distributing devices according to the migration schedule, logging into systems as needed, updating the contractor's workflow system, and reporting any issues promptly. The technician also performs daily stock checks, ensures proper packaging and labelling of returned devices for disposal or refurbishment, and secures all equipment in storage at the end of each day, ensuring smooth and accurate execution of the migration process.

Tittle: Technician 3

Location: Portsmouth PO2 8ER

Rate: PAYE - £19.38/hr (Basic) or UMB - £25.15/hr (Under IR35)

Start/End Date: 02-Jan-2026 to 13- Mar-2026

Work Schedule: Mon-Fri 09:00-17:30

Candidate must hold SC (Security Clearance).

Job Description:

• Migration Set-up
• Set-up Refresh Clinic
• Move the required quantity of devices as instructed by the Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location.
• Login to any system as required via device(s) provided by the contractor's engineer and Site Manager and under their instructions.
• Refresh laptops
• Collect existing devices from users and handover new devices in accordance with the migration schedule and project processes
• Handover and collect the correct number of devices each in accordance with the migration schedule
• Correctly update the Contractor's workflow management system at all relevant steps
• Report issues arising from migration activity promptly and accurately to the contractor Engineer and Site Manager.
• Where issues cannot be resolved immediately, they pass them over to an onsite Post Migration Support Engineer.
• Conduct manual stock checks daily and report findings to the contractor engineer and site Manager
• Place existing devices collected from users at the Refresh Clinic within the packaging that was used to contain a new device and in accordance with the device Designation Rules, mark the outside of the box to indicate whether it is for "disposal" or for refurbishment.
• At the end of each day, they move all the devices and equipment into the onsite storage location.
• Must be Scared Cleared

How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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