Technician 3

About the role
We are seeking a reliable and detail-oriented Migration Support Technician to assist in the setup and execution of a device refresh and migration project. This role involves hands-on support in managing hardware logistics, refreshing laptops, coordinating device handovers, and maintaining accurate workflow documentation under the guidance of the Contractor Engineer and Site Manager.

Tell me more, tell me more
Our client is currently looking for a recruit to join their current team. Below are the job details for your reference:You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday.

Shifts: Monday to Friday (37.5 hours)
Location: Barracks - Chivenor
Working Hours: 9:00 AM to 5:30 PM
Contract Duration: 7th November 2025 till 21st November 2025


Roles and Responsibilities:

• Set up and maintain the Refresh Clinic in accordance with project specifications and operational standards.
• Transport designated devices from onsite storage to the Refresh Clinic under the direction of the Contractor Engineer and Site Manager.
• Refresh laptops and prepare them for deployment to end users.
• Collect existing devices from users and distribute new devices following the migration schedule and project protocols.
• Ensure accurate handover and collection of devices, maintaining proper inventory control and documentation.
• Log into systems using contractor-provided devices as instructed, ensuring secure and compliant access.
• Update the Contractor's workflow management system at each stage of the migration process to reflect progress and completion.
• Identify and report any issues encountered during migration activities to the Contractor Engineer and Site Manager.
• Escalate unresolved or complex issues to the onsite Post Migration Support Engineer for resolution.
• Conduct daily manual stock checks and report findings to the Contractor Engineer and Site Manager.
• Repackage collected devices using original packaging and label boxes according to Designation Rules ("Disposal" or "Refurbishment").
• Secure all devices and equipment in the onsite storage location at the end of each workday.

Other stuff we're potentially looking for:

• Active SC Clearance is mandatory.
• Strong attention to detail and ability to follow technical instructions
• Comfortable working in a structured, high-security environment
• Excellent communication and teamwork skills

What's in it for you? -

• Our client loves to reward their people for doing a great job.
• This is a 5 day per week onsite contract.
• A per hour, in-scope IR35, of £ 19.38/hr (PAYE) OR £25.15/hr (via a Hays Approved Umbrella Company).

Next StepOnce you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.

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