Technician / Mechanic

Job details

Salary: Market leading base salaries up to £45k dependent on experience, plus overtime and MOT bonus.

Contractual hours: 42.5

Basis: Full Time

Region: Dorset

Job category/type: Service

Job reference: HG013416V0

Opportunity

In your role as a Vehicle Technician, you will be authorised and responsible for the following:

• Conducting full examinations of vehicles (including electronic vehicle health checks);
• Identify non-routine defects and faults either in the workshop or during vehicle road tests;
• Undertake timely repair and servicing of customer vehicles in accordance with technical standards;
• Provide a knowledgeable, courteous, responsive, and efficient service to all colleagues and workshop customers;
• Work closely with the front of house service team, ensuring they are kept informed of the progress on customer vehicles and are fully briefed on work completed;
• Discuss technical issues/works directly with customers when requested;
• Offer technical advice and support to workshop apprentices;
• Work with the wider workshop team to design and implement new methods of work to improve efficiency.

Rewards

As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:

• Market leading base salaries up to £45k dependent on experience, plus overtime and MOT bonus.
• Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
• Car benefit scheme (if relevant to role requirements)
• Enhanced family leave benefit;
• Life Insurance;
• Bupa Healthcare Cash Plan for you and your family;
• Opportunity to join the company pension scheme;
• 25 days holiday (plus bank holidays), increasing with length of service;
• Discounts on new vehicle, used vehicle, service and parts purchases;
• Various perks and discounts with high street and online retailers and services.

About You

• You will need to be an experienced Vehicle Technician (ideally from a main dealer/franchise environment);
• Have relevant formal qualification (NVQ Level 3 / IMI / City & Guilds);
• Ability to work within defined processes and guidelines, and to promote best practice throughout the workshop;
• Be customer focused, possess good communication skills with the ability to explain technical information to a non-technical audience;
• Have a first time fix mentality
• Committed to the development of your technical knowledge and skills;
• Be a team player, whether mentoring or supporting other Technicians;
• An MOT license would be highly advantageous, but not essential;
• A confident driver with a full UK driving licence;
• Have a passion for the industry and a desire to succeed.

Company

Hendy Group is a family run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.