Technical Support Engineer
Posted 1 day 17 hours ago by Pilatus Flugzeugwerke AG
Permanent
Not Specified
Other
Not Specified, Switzerland
Job Description
Technical Support Engineer
Customer Support / Sales & Marketing
Technical Support Engineer
Primary work location
Stans
All workplaces:
Stans
Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.
Your Tasks
Processing technical enquiries in First-level Customer Support and creating solutions for customers, service centres and subsidiaries
Coordinate technical investigations with Pilatus engineering departments and assist with changes to existing and new technical documentation
Work in a 24/7 operation (early and late shifts, as well as weekends and holidays
Identify product improvements and initiate potential modifications, and work on group or individual projects
Possibility of traveling to customers and service centres for giving hands-on training for troubleshooting and improving customer relationship, as well as attending conferences
With this you convince us
Several years of experience in aircraft maintenance in either Mechanical Systems and Structural Design or Avionics and Electrical Systems. MCC/AOG support experience is preferred
EASA B1/B2 or equivalent level of training, preferably for the Pilatus PC-12 or PC-24, a BSc. in professional aeronautics would be an advantage
High level of responsibility and structured approach
Knowledge of MS Office Tools, SAP and Troubleshooting tools i.e. Spotlight is an advantage
Very good English skills (min. B2 level) are mandatory, German is an advantage
What we offer
A committed, international team and unique projects
Individual pension solutions
Support for training and opportunities for personal and professional development
Discounted meals in our staff restaurant and various discounts for employees
Team events at which we celebrate our successes together
Become part of the Pilatus family
We want to address everyone with our job ad's and are committed to diversity in our company - we are looking forward to receiving your online application
For impressions: Check Instagram "pilatusaircraft"
YOUR CONTACT
Gageatu
HR Recruiter
jid689ee5aa jit0520a jiy26a
Customer Support / Sales & Marketing
Technical Support Engineer
Primary work location
Stans
All workplaces:
Stans
Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.
Your Tasks
Processing technical enquiries in First-level Customer Support and creating solutions for customers, service centres and subsidiaries
Coordinate technical investigations with Pilatus engineering departments and assist with changes to existing and new technical documentation
Work in a 24/7 operation (early and late shifts, as well as weekends and holidays
Identify product improvements and initiate potential modifications, and work on group or individual projects
Possibility of traveling to customers and service centres for giving hands-on training for troubleshooting and improving customer relationship, as well as attending conferences
With this you convince us
Several years of experience in aircraft maintenance in either Mechanical Systems and Structural Design or Avionics and Electrical Systems. MCC/AOG support experience is preferred
EASA B1/B2 or equivalent level of training, preferably for the Pilatus PC-12 or PC-24, a BSc. in professional aeronautics would be an advantage
High level of responsibility and structured approach
Knowledge of MS Office Tools, SAP and Troubleshooting tools i.e. Spotlight is an advantage
Very good English skills (min. B2 level) are mandatory, German is an advantage
What we offer
A committed, international team and unique projects
Individual pension solutions
Support for training and opportunities for personal and professional development
Discounted meals in our staff restaurant and various discounts for employees
Team events at which we celebrate our successes together
Become part of the Pilatus family
We want to address everyone with our job ad's and are committed to diversity in our company - we are looking forward to receiving your online application
For impressions: Check Instagram "pilatusaircraft"
YOUR CONTACT
Gageatu
HR Recruiter
jid689ee5aa jit0520a jiy26a