Technical Services & Compliance Assistant Manager, Workplace Services

Birmingham, Bristol, Cambridge, Cardiff, Gatwick, Milton Keynes, Reading, Southampton

Business Line

Enabling Functions

Job Type

Permanent / FTC

Date published

28-Jul-2025

19749

Connect to your Industry

The role will report to the Safety, Risk & Compliance Manager. The Assistant Manager, Technical Services & Compliance plays a vital role in supporting the operational delivery of technical services and ensuring compliance with all relevant health, safety, security, and environmental legislation. This involves collaborating with internal stakeholders, external service providers, and the wider Workplace Services team to maintain a best-in-class workplace environment.

Supporting the Integrated Management System and oversee the maintenance and updating of associated policies and standard operating procedures.

Developing improvement initiatives to ensure continuous best in class delivery.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost .

Connect to your opportunity

Technical Operations Support:

• Assist in the management of the technical services supply chain, including performance monitoring, contract compliance, and service delivery.
• Support the identification and implementation of cost-saving initiatives and efficiency improvements.
• Contribute to the review and update of Standard Operating Procedures (SOPs) and knowledge articles.
• Assist with the day-to-day supervision of technical service providers, ensuring adherence to contractual obligations.
• Support budget management processes related to FM Operations.
• Assist with project coordination and administrative tasks.

Compliance Support:

• Supporting with the continuous review of the Integrated Management System to maintain compliance with ISO 45001, ISO 14001 and 50001.
• Manage an annual internal audit schedule and conduct regular internal H&S audits, together with remedial actions resulting from those audits.
• Manages Display Screen Equipment self-assessment program and process.
• Ensure National Workplace Services BCP is maintained and support scenario training.
• Working closely with the service partners QHSE team to monitor and maintain compliance via the Riskwise software.
• Provide H&S compliance support to the Tier 2 supply chain.
• Maintain Workplace Services link with diversity & inclusion networks.
• Support Deloitte Business Security with annual assurance audits for all sites.
• Assist with reporting and data analysis related to compliance performance.

Connect to your skills and professional experience

• Relevant experience in a corporate environment, preferably in facilities management, compliance, or a related field.
• Experience with contract management and supplier relationships.
• IOSH / NEBOSH or equivalent health & safety qualification.
• Proven track record of formulating and implementing risk management strategies and operating practices.
• Experience maintaining ISO accredited management system documentation and policy reviews.
• Experience of conducting internal audits.
• Experience of managing own workload with limited supervision and working under pressure to achieve deadlines.
• Experience of writing, maintaining and monitoring business continuity plans.

Personal Qualities/Attributes

• Strategic thinker with strong operational implementation skills.
• Excellent interpersonal, influencing, and communication skills (written and verbal).
• Highly organised and methodical approach to planning, implementation, and record-keeping.
• Proactive, self-motivated, and able to solve problems effectively.
• Ability to work independently and collaboratively within a team.
• Detail-oriented, resilient, and collaborative.

Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Central business services

We deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management, and more - together we are a true enabler for better business.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"The amount of investment in me in terms of training and development has been incredible - it has undoubtedly helped me to progress my career." - Jim, Enabling Functions

Our hybrid working policy

You'll be based in UK Wide with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers