Technical Scientific Equipment Co-ordinator

Technical Scientific Equipment Co-ordinator page is loaded Technical Scientific Equipment Co-ordinator Apply locations AZ London (UK) - Customer Site time type Full time posted on Posted 22 Days Ago job requisition id REQ-055563

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job Title Technical Scientific Equipment Co-ordinator
Location(s) AZ London (UK) - Customer Site

We are looking for a Technical Scientific Equipment Co-ordinator (SEC) to join our Laboratory Support Administration Team based on a client's site in Whitechapel, London. The successful candidate will be responsible for first line fix and triage of basic laboratory equipment utilising support from equipment manufacturers and third parties to ensure availability of lab equipment at all times.

Key Responsibilities

Support with the hosting of third-party contractors visiting site for repair/maintenance of scientific equipment

Act as the first line triage/response for equipment repairs prior to escalation to suppliers.

Support with the co-ordination/escalation of issues to equipment manufacturers/contractors for both lab equipment as required.

Act as part of the site team in ensuring that all relevant QHSE processes pertaining to contractor management are met at all times and that the site remains audit ready.

Create, manage and review supporting documentation e.g. service reports

Monitor the performance of the scientific equipment and systems using Key Performance Indicators to instigate improvements and influence changes

Build-up and maintain client relationships

Attend client meetings to review on-going performance, areas for continual improvement.

Support CAPEX site assessments and Change controls associated to Laboratory change

Ensure prompt, flexible, customer focused equipment support whilst maintaining compliance with statutory, regulatory and engineering standards

To take reasonable care for the health and safety of themselves and of other persons who could be affected by their acts or omissions.

To report any accidents or near misses that they experience, or witness, to their Line Management.

To co-operate and assist in all aspects of health and safety procedures introduced by management for their well-being.

To maintain a good standard of Laboratory keeping throughout their areas of work.

Requirements

2+ years' experience within the Laboratory environment/Pharmaceutical sector

Very strong analytical skills with proven ability to break down and solve complex problems in a logical and structured approach.

Front of house or hosting experience

PC literate in Microsoft packages (Word, Excel, PowerPoint etc)

Strong relationship management and excellent communication skills/influencing skills

Ability to work to own initiative but team orientated and able to work with minimal supervision

Strong written and verbal communication skills

Robust and assertive attitude towards achieving results and motivating team members.

High customer focus

Desirable

Be familiar or had direct interactions with equipment OEM's relating to Lab equipment.

QHSE knowledge or qualification

About Us

Are you ready to help improve the lives of millions of people and create ahealthier world? When you work at PerkinElmer, that's exactly what you'lldo. From our dedicated scientists and world-class operations employeesto our innovative R&D professionals and committed sales and servicegroups, we're a unique team of 5,000+ global colleagues who come towork every day knowing we're making a difference. Through innovation,collaboration, and believing in our mission, we strive to create aninspiring and inclusive culture for our employees, so that they can betheir best and, together, create a better tomorrow. Join us today.