Technical Quality & Continuous Improvement Lead

Jobtailor is seeking a Specialist in quality assurance to act as the technical authority on our most complex scheme requirements. You will drive continual improvement and close quality gaps end-to-end, connecting assessment outcomes to customer experience and regulator expectations.

You will lead root-cause analysis, investigations into non-conformances, and coach teams across internal and outsourced delivery to ensure consistent, evidence-based decision making.