Technical Product Manager - Clinical Integrations

Job Description

Responsibilities

• Own product strategy and roadmap for Heidi's integrations surface
• Decide which integrations to build, which to deepen, and which to deprecate
• Serve as the central integration layer for Heidi's product lines
• Own the Integration Marketplace as a single experience across Scribe, Comms and Evidence
• Drive the migration to the new integration framework
• Translate messy EMR realities into product specs engineering can build against
• Set the standard for integration quality and reliability
• Be the connective tissue between US, UK and APAC regional teams
• Work directly with EHR partners, integration engines and platform teams
• Connect field signal back to the framework
• Expand integrations beyond EMRs

Requirements

• BA/BS in a technical or analytical field (Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences or related)
• 4+ years in product, integrations or technical roles
• Real fluency with healthcare interoperability: SMART on FHIR, HL7 v2 (ADT, ORM, ORU), FHIR resources, OAuth flows for clinical apps
• Experience shipping platform or framework products
• Comfort making build vs configure trade offs daily
• The ability to hold a coherent roadmap under pressure from multiple regional teams with competing priorities
• Diagnostic data fluency: you can read integration logs and distinguish a model problem from a framework problem from a customer specific configuration issue
• A romantic streak about software and a belief that great design transforms someone's day
• You build with AI tools (Cursor, Claude Code)
• Fluency with core LLM concepts and systems (prompting, fine tuning, embeddings, retrieval, evaluation)