Technical Planning Coordinator
Posted 17 days 15 hours ago by BD Group
Permanent
Full Time
Other
London, United Kingdom
Job Description
We're looking for a highly organised and proactive Technical Planning Co-ordinator to join our BD Management Services Team.
In this keyrole, you'll support the smooth delivery of major works, minor works, responsive repairs, and compliance projects-ensuring our services meet the highest standards of professionalism and customer satisfaction.
WhatYou'llBe Doing- Planning and coordinating daily workloads for operatives across multiple workstreams.
- Managing job workflows and maintaining accurate records, including statutory compliance documentation.
- Acting as a first point of contact for service delivery enquiries and complaints, helping to resolve issues quickly and professionally.
- Supporting resource planning and budget management in line with company policy.
- Monitoring performance and compliance, reporting progress and issues to managers.
- Using systems like Microsoft Office and Accuserv to streamline operations and reporting.
- Promoting health, safety, and wellbeing across all aspects of service delivery.
- Driving continuous improvement through performance data and customer feedback.
- Experience in planning within a repairs, maintenance, or cyclical environment (preferred).
- Understanding of relevant legislation, including health and safety (preferred).
- Excellent planning and organisational skills, with the ability to manage multiple projects.
- Strong customer service and stakeholder engagement abilities.
- Confident communicator with a problem-solving mindset and commercial awareness.
- Proficient in Microsoft Office (Word, Excel, Outlook, Teams) and database systems.
- Family Friendly Policies making work-life balance achievable
- Health & wellbeing support including an Employee Assistance Programme (EAP)
- Free on-site parking and access to park amenities
- On site café (with discounts available via our app)