Technical Licensing Officer

Job Number: HCAA02752

Agreement Type: Fixed Term/Secondment - Full Time

Salary: £37,509 - £41,637

Hackney is an exciting, diverse and vibrant borough, home to people from all walks of life where 89 languages are spoken. Housing across London is experiencing unprecedented pressure, with rents rocketing as demand increases. In response, Hackney's Mayor has pledged to tackle poor housing conditions and management practices. The Council is using new powers and expanded licensing schemes to improve standards, ensuring that private rented properties are safe, well managed and properly licensed.

We have an exciting opportunity for 5x Technical Licensing Officers to join our Property Licensing Team. This career graded role offers development and progression, allowing you to make a real difference in improving the lives of residents across Hackney.

Responsibilities:

• Support the delivery of Hackney's property licensing schemes through accurate casework and technical assessment.
• Provide high quality customer service to residents, landlords, agents and internal teams, ensuring properties are properly licensed and compliant with legislation.
• Work closely with residents, landlords, agents and internal teams to interpret and apply licensing requirements.
• Maintain accurate records and evidence based decisions at all times.

Qualifications:

• Strong attention to detail, excellent organisational skills and the ability to manage casework accurately.
• Empathy and professionalism when dealing with residents and landlords, recognising the impact that poor housing can have on tenants' health and wellbeing.
• Strong communication skills, with the ability to explain licensing requirements clearly in both written and verbal formats, while remaining impartial and evidence based.
• Solid experience in a private sector housing, licensing, regulatory or enforcement environment, or relevant housing, property, or administrative experience that demonstrates the ability to interpret legislation and apply it in practice.
• Demonstrated competence, technical capability and consistent performance at SO1 level, with progression from SC6 to SO1 based on these attributes.

Additional information:

• Reporting to the Principal Licensing Officer.
• Opportunity for progression from SC6 to SO1.

Closing date for applications: 28 January 2026 (22:59).

Interview date: 10 February 2026.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: