Technical Incident Lead - 24/7 Live Operations

A global sports streaming platform is seeking a Technical Incident Manager in Leeds to manage critical incidents and lead service restorations in a fast-paced, 24/7 environment. The candidate will coordinate with multiple teams and ensure timely communication with stakeholders. The role demands proven incident management experience, knowledge of ITIL practices, and expertise in relevant tools such as Halo and JIRA. A competitive benefits package, including private medical insurance and flexible work options, is offered.