Technical CS Manager - AI-Driven SaaS Analytics

A leading brand and communications agency is seeking a Technical Customer Success Manager to build and maintain customer relationships. This role will involve guiding customers in using the Boldstream platform effectively, translating data into actionable insights, and driving adoption, retention, and expansion. Ideal candidates will have over 4 years experience in customer success or related fields and a strong understanding of marketing analytics. The position offers an inclusive work environment with unlimited holiday and a monthly benefits budget.