Technical Complaints Investigator - Building & Inspections

Posted 12 days 1 hour ago by NHBC

Permanent

Full Time

Other

Buckinghamshire, Milton Keynes, United Kingdom, MK1 1

Job Description

NHBC is seeking a Technical Complaints Handler in Milton Keynes to review and respond to technical complaints related to NHBC's Inspection Services and Building Control Services. You will investigate concerns, assess evidence and provide clear, timely responses while supporting Claims complaints when needed.

The role emphasizes interpreting technical information for customers, collaborating across teams, and driving service improvements with a high standard of customer service.