Technical Assistant

Technical Assistant - Permanent West Malling, Kent £32,000 £35,000 per annum (Posted 1 day ago)

Responsibilities

• Manage and maintain all supplier due diligence (DD) documentation across customers.
• Oversee ethical compliance and labour standards across suppliers and packhouses.
• Manage SEDEX compliance, monitor non conformances and produce monthly reports.
• Follow up and close out outstanding ethical actions.
• Collate and securely retain ethical documentation for up to 5 years.
• Keep up to date with evolving ethical trading legislation and retailer codes of practice.
• Distribute and manage due diligence, ethical and labour provider questionnaires to suppliers.
• Support packhouses during ethical audits and customer visits.

Retailer Platforms & Technical Systems

• Maintain and update supplier and product information across retailer and compliance platforms for customers.
• Initiate and manage FEX derogation processes.
• Accept, upload and communicate new specifications and procedures.
• Check and update supplier links.
• Maintain supplier spreadsheets across customers.
• Ensure all technical documentation is current and aligned with customer requirements.

Qualifications

• Knowledge of the fresh produce industry.
• Experience in ethical compliance, due diligence, or technical administration.
• Working knowledge of SEDEX and ethical trading standards.
• Experience working with retailer compliance platforms.
• Strong organisational and documentation management skills.
• High attention to detail.
• Ability to manage multiple deadlines and stakeholders.
• Knowledge of Prophet ERP (not essential).