Team Manager Nights

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

About the role

As a Team Manager in one of our Waitrose shops, you'll influence and motivate your team and be a positive role model for delivering outstanding partner led, customer service. You will oversee the day to day operation, maximise sales and profit while minimising wastage, maintain high levels of availability and merchandising, and ensure a legal and secure store environment. You'll build a supportive culture, engage partners, and embed change consistently within the shop.

Due to the nature of this role, applicants must be 18 years or over to apply.

Key Responsibilities

• Use commercial skills to maximise sales and profit while minimising wastage.
• Ensure consistently high levels of availability and merchandising, delivering an efficient, legal and secure store operation.
• Improve and maintain customer satisfaction.
• Manage your team, from leading and inspiring to organising holidays and managing absences.
• Create a supportive culture of care, belonging, pace and productivity.
• Engage and lead partners in delivering and embedding change consistently and effectively within your shop.

Essential skills/experience

• Experience of leading a team with a proven track record in a fast paced, customer focused environment.
• Ability to build high performing teams, recognise talent and hold regular, honest performance conversations.
• A passion for retail, understanding competitors and the economic factors impacting the Partnership.
• Ability to assess workload realistically and adapt plans to ensure deadlines are hit and stakeholder relationships are maintained.
• Ability to communicate with clarity and influence stakeholders at all levels.

Desirable skills/experience

• Experience with Disciplinary & Grievance processes.
• Hiring Manager/Recruitment experience.
• Food Hygiene Level 3.
• Personal licence holder.
• Experience in regulatory compliance management.

Varied hours of full time work (37.5 hours) across seven days to include early starts, late finishes, evenings and weekends between the hours of 21:00 - 07:00.