Team Manager

White Post Lane, London, E9 5EN, UNITED KINGDOM

The Team Manager at Crate Bar & Pizzeria is a key part of the Bar & Pizzeria leadership team. As Team Manager, you will champion employee experience, providing support to the front of house team during shifts, leading continuous team training sessions, and building staff rotas - balancing operational, budget and staff requirements

You'll be reporting to the Venue Manager.

CORE RESPONSIBILITIES

• Team management, including maintaining a schedule of regular 1-1s, providing feedback and welfare support where necessary.
• Building staff rotas by balancing operational and staff requirements, as well as meeting fortnightly payroll deadlines.
• Working with the People and Communications Manager on recruitment drives.
• Managing new starter onboarding processes, including administration, systems enrollment and first day checklists.
• Maintaining an acceptable wage percentage inline with target, with support from the Venue Manager.
• Shift management including providing support to supervisors.
• Liaising with supervisors and managers to ensure all on shift tasks are completed.
• Maintaining high levels of hospitality and cleanliness on the floor at all times.
• All duty management responsibilities including opening and closing the venue.

• Do you have experience in a similar role?
• Will your commute be 20 minutes or less?
• Describe your customer service experience