Team Manager - Property Management Property Management Woking, United Kingdom
Posted 15 hours 57 minutes ago by Scottfraser
Leaders as part of LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market
Job Summary and key responsibilities:Reporting to the Head of Centre, Leaders are seeking a Team Manager of Property Management to join our dedicated and dynamic team based in Woking. To be successful within this position, you will be a current Senior PM looking to step up, or a current Team Leader with experience within leading a team. You will oversee a team of Property Managers, providing day-to-day support and ensuring the smooth running of the branch portfolio.
Key Responsibilities:- Conducting Morning Meeting
- Providing support and guidance with the implementation of new legislation and
- Help investigate customer complaint and propose/undertake appropriate response.
- Help to co-ordinate and where possible provide training.
- Support the Property Management department through guidance and mentoring to achieve strategic objectives
- Support audits of property management departments in conjunction with branch audits.
- Ensuring that property management best practice is shared
- Checking Gas Daily to ensure process has been adhered to, having relevant conversations
- Monitoring teams overdue workflows, having relevant conversations
- Monitor the churn report, having relevant conversations.
- Identify possible opportunities to enhance level of service provided to both internal and external customers. Discuss with RPM and assume responsibility for implementation.
- Working on group projects or initiatives along with the RPM to ensure successful implementation.
- Responsibility to enforce strategic objectives
- Conducting Interviews
- Ensuring adequate cover in the department when it comes to holidays and days off
- Monitor workload of Property Managers, being aware of any issues that may affect staff morale
- Excellent communication, written and verbal
- Professional telephone manner
- Organisational skills, time management and attention to detail
- Experience leading a small team
- Proven history working within the Property Industry
- Full UK Driving License Required
- Proven track record for career growth and advancement within the company
- Market leading training and ongoing professional development
- Access to a diverse portfolio of properties
- Supportive and collaborative team environment
- Competitive base salary and additional incentives
- Quarterly and yearly awards including trips abroad
- Salary sacrifice pension scheme
- Generous Holiday allowance, increasing by 1 day per year based on service
- Excellent Parental leave and newly introduced Fertility policy
- Staff discounts
LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.