Team leader Gatwick North Terminal Gatwick

Are you a results-driven leader with a passion for people, service, and performance? Do you thrive in a fast-paced, customer-focused environment? If so, we'd love to hear from you!

We are seeking a Team Leader to support our new store opening in Gatwick North Terminal with energy, ambition, and heart. This is your chance to play a key role in a vibrant store where the team feels like family, guests feel like friends, and success is celebrated together.

Store opening day 28th of October.

Store opening hours 4am to 9pm, team will be scheduled for shifts that can start at 3am, or finish at 10pm.

What You'll Be Doing

• Lead by example and support your team to deliver "healthy and delicious food made fresh with love."
• Assist the management team in achieving store goals for service, food quality, and profitability.
• Train, coach, and develop team members to reach their full potential.
• Manage daily operations, including food production, waste control, and guest service.
• Handle guest complaints with professionalism and urgency.
• Create a buzzing, fun, and family-like environment in the store.
• Contribute ideas and initiatives to improve the store's success.

What We're Looking For

• Is passionate about leading and supporting a team.
• Stays calm under pressure and solves problems thoughtfully.
• Can coach and give constructive feedback to team members.
• Brings energy, positivity, and strong communication skills to every shift.
• Takes ownership, pays attention to detail, and leads by example.
• Is motivated to learn, grow, and contribute to our store's success.

Essential Skills & Experience

• Previous experience in a leadership or supervisory role in hospitality, quick service restaurant, airport
• Good level of spoken and written English.
• Knowledge of food safety, health & safety practices, and company procedures.
• Ability to use systems (e.g., Stint, FNB, Trail, Vita Mojo, Asana) is an advantage.
• Experience in team onboarding, training, and developing others.

Why Join Us?

• Be part of a growing brand with a values-driven culture.
• Work in a fun, supportive, and rewarding environment.
• Great opportunities for development and career progression - we love to promote from within.
• Bonus scheme, team perks, and a supportive leadership team.