Team Leader, Customer Success Coaching (Dublin)

Teleperformance in Dublin is seeking a Team Leader for an on-site, full-time role. You will manage a team of Client Executives, drive performance, and coordinate productivity to meet client expectations.

The role requires coaching, escalation handling, and strong communication with the client and internal teams. The successful candidate will lead from the front, develop agents, monitor metrics, and ensure high levels of customer satisfaction while modelling Teleperformance values.