Team Leader

• Competitive Salary + Amazing Perks!
• Hours: Real contracts from 8-35 (no zero hour contracts)
• Paid breaks
• Rewards platform
• 50% off food & soft drinks (you + 3)
• Pension & Life Assurance
• Company Sick Pay
• Career development opportunities
• Uniform provided

Lead the fun, deliver the service.

As a Team Leader, you'll run your area on shift, setting the pace and standards so every guest has a brilliant experience. You'll brief the team, rota within your zone, coordinate breaks, and keep service moving - escalating issues when needed.

• Front line leadership: brief, position, and motivate your team during live service.
• Service excellence: hit on shift KPIs (customer satisfaction, speed of service, cleanliness).
• Operational flow: ensure the right people, right place, right time; manage breaks and micro rota changes.
• Coaching in the moment: recognise great service; give immediate, practical feedback.
• Safety & compliance: complete checks; escalating incidents promptly.

• Strong people skills with a customer first mindset.
• Organised, proactive, and calm in a fast paced environment.
• Experience guiding a team in hospitality/retail/leisure.

This is your step into leadership - hands on, high energy, and focused on delivering a brilliant shift.