Team Leader - Support Services
Posted 3 days 16 hours ago by Harris Hill Charity Recruitment Specialists
Team Leader Support Services
Full-time, fixed-term until 31 December 2025
£39,312.46 Based in Fulham with travel to other London sites
We re looking for a passionate and experienced Team Leader to oversee a dedicated Support Services team, delivering high-quality, person-centred services to veterans across London.
In this role, you ll lead a team of Community Support Officers, ensuring that each person we support has a tailored plan that promotes their independence, dignity, and wellbeing. You ll be a visible and approachable leader, motivating your team to deliver outstanding outcomes and continuously improve.
What you ll be doing:
Managing the day-to-day operations of the Support Services team.
Overseeing support plans, risk assessments, and move-on plans.
Actively engaging with beneficiaries, including those who may be harder to reach.
Building strong relationships with statutory, voluntary, and community partners.
Supporting your team s professional development, from recruitment and induction to coaching and performance management.
Holding a small caseload of key clients.
About you:
You ll have experience working with adults in sectors such as mental health, homelessness, or offender rehabilitation ideally with knowledge of issues affecting veterans. You ll be confident in managing and inspiring a team, balancing operational demands with a genuine commitment to person-centred care.
You ll also bring:
Strong people-management skills and the ability to motivate others.
Experience in partnership working and stakeholder engagement.
Knowledge of best practice in social care and safeguarding.
The ability to remain calm and solution-focused in challenging situations.
Solid organisational skills, with the ability to juggle competing priorities.
Why join us?
You ll be part of a supportive, values-driven organisation making a real difference to the lives of veterans. This is a rewarding role for someone who thrives on leading people, improving services, and creating positive change in the community.
How to apply:
If you re an empathetic leader with a passion for empowering others, we d love to hear from you.