Team Leader - Moat Street

Posted 18 minutes 8 seconds ago by Henderson Group

Permanent
Full Time
Retail & Consumer Products Jobs
County Down, Donaghadee, United Kingdom, BT210
Job Description
Job Title

Team Leader

This position offers an hourly rate of £14.63 and benefits. It is a full-time role at 42.5 hours per week, covering morning, evening, and weekend shifts between 6:00am and 11:00pm, Monday to Sunday, requiring flexibility. The closing date for the role is 11:59pm, Thursday 21st May 2026.

Location

EUROSPAR Moat Street - 104 Moat St, Donaghadee, Down, BT21 0ED.

Contact address: Hightown Avenue Mallusk, Newtownabbey BT36 4RT. Phone: (0).

About the Henderson Group

Henderson Group is Northern Ireland's leading foodservice provider, with subsidiaries Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and were ranked 5th in the Ulster Business Top 100 Companies 2024. We are a family owned, Investors in People accredited organisation that values Ambition, Customer First, Teamwork and Integrity.

Role Overview

Reporting to the Assistant Manager and/or Store Manager, you will help lead the store team to provide a shopping experience that exceeds customer expectations and benefits the local community.

Responsibilities
  • Work with the Assistant Manager and/or Store Manager to lead the store team in following store policies, standards and practices.
  • Take responsibility for the store in the absence of other leaders, including keyholder duties.
  • Act as a positive role model and represent the company values.
  • Train, manage workload and support your team, ensuring resources are deployed effectively to deliver the best customer experience.
  • Support the Store Manager to maximise store performance by understanding and implementing the store plan and priorities.
  • Promote and participate in community initiatives alongside the store team.
  • Cover the Post Office when required as part of the role.
Skills and Qualifications
  • Must be aged 18 years or over and have previous retail experience, including at least 6 months at a supervisory level leading a customer focused team.
  • Strong listening, interaction and communication skills with customers and team members.
  • Target driven mindset to help the store achieve its business plans and focus on continuous improvement.
  • Ability to inspire others to perform at their best for each other and the customer.
Values Alignment
  • Ambition - Strive to be better and seek new challenges.
  • Customer First - Provide exceptional service and support communities.
  • Teamwork - Succeed together, share knowledge and help colleagues.
  • Integrity - Be fair, honest, ethical, respectful, inclusive and champion diversity.
Benefits

The role offers competitive pay, employee assistance programmes, discount schemes across UK/Ireland grocery and fuel outlets, staff discounts at SPAR/EUROSPAR Henderson Group stores, and engagement in community projects such as defibrillator installations and school sports days.

Working Hours

Full time position at 42.5 hours per week, with availability for morning, evening and weekend shifts between 6:00am and 11:00pm, Monday to Sunday. Flexibility in shift coverage is required. Shortlisted candidates may discuss shift patterns in detail during interview.