Team Leader - Castlerock Road

Posted 1 day 9 hours ago by Henderson Group

Permanent
Full Time
Other
County Londonderry, Coleraine, United Kingdom, BT513
Job Description
Team Leader

Full time permanent position at 30 hours per week. Working Monday to Sunday, 6:00am to midnight, with flexibility required to cover various shifts. Pay £14.63 per hour plus benefits.

About the role

Reporting to the Assistant Manager and/or Store Manager, you will help to lead the store team to provide a shopping experience that exceeds our customers' expectations and makes a difference in the local community.

Responsibilities
  • Alongside the Assistant Manager and/or Store Manager: lead the store team to follow store policies, standards, and practices.
  • Take responsibility for the store in the absence of other leaders, including keyholder responsibility.
  • Be a positive role model to the team and represent our values of Ambition, Customer First, Teamwork and Integrity.
  • Train, manage workload and support your team, whilst being hands on in store - ensuring resources are optimised to deliver the best customer experience.
  • Support the Store Manager to maximise store performance, including implementing the store plan and priorities.
  • Actively promote and get involved in initiatives to support the local community.
  • Cover the Post Office when required as part of this role.
Qualifications & Skills
  • Must be aged 18 years or over and have previous store retail experience.
  • At least 6 months at a supervisory level leading a customer focused team.
  • Ability to listen, interact and communicate with customers and teammates.
  • Target driven, focused on continuous improvement.
  • Ability to inspire, fostering teamwork and customer service.
Values

Ambition - We always strive to be better, seek new challenges and improve our ways.

Customer First - We put customers at the heart of everything and support our communities.

Teamwork - We succeed together, helping colleagues and sharing knowledge.

Integrity - We are fair, honest and ethical, treating everyone with dignity and respect, and championing diversity.

Benefits

Benefits include attractive pay, employee assistance programme, staff discount on grocery/fuel at SPAR/EUROSPAR Henderson Group stores, and many more.

We are an equal opportunities employer.