Team Lead, FC Dock

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Key Job Responsibilities

FCD process typically starts from picking up a unit from bin (shelving area) when an order is attached to Fulfillment Centre (FC). This is followed by packing of the shipment units in specific process paths using the recommended carton/box/paper mailers along with p slip and then it is slammed where shipment label is affixed to the shipment. Thereafter it is sent to FC Dock for shipping it from FC to Sort Centre (SC)/Last Mile (LM).

A Day in the Life

• Handle shift wise responsibilities, preparing deployment plan and doing HC allocation, clearing Ex SD's on time.
• Prepare and publish daily/weekly/monthly reports on productivity and quality.
• Drive Safety and 5s/AO.
• Conduct daily training and also will be responsible to conduct daily skill huddles.
• Provide quality feedback to associates.
• Stand in for Process Associate and the Area Manager.

Skills Required

• Knowledge of problem solve tools.
• Good in people management and handling the larger team, ensure to deliver the shift level metrics and data analytics.
• Proficiency in MS Excel (knowledge of macros an added advantage).

About the Team

At FCD, we are a team of 3 Area Managers, 6 Team Leads and 6 Process Assistants. The FCD process typically starts from picking up a unit from bin (shelving area) when an order is attached to Fulfillment Centre (FC). This is followed by packing of the shipment units in specific process paths using the recommended carton/box/paper mailers along with p slip and then it is slammed where shipment label is affixed to the shipment. Thereafter it is sent to FC Dock for shipping it from FC to Sort Centre (SC)/Last Mile (LM).

Basic Qualifications

• 1+ years of customer facing environment, warehousing, logistics or manufacturing experience.
• Speak, write, and read fluently in English.
• Experience with Microsoft Office products and applications.
• Bachelor's degree.
• Experience with Excel.

Preferred Qualifications

• Experience in customer facing environment, warehousing, logistics or manufacturing.

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