Team Lead Customer Service & Experience (m/f/x)

Posted 2 hours 25 minutes ago by FINN GmbH

Permanent
Not Specified
Customer Service Jobs
Bayern, München, Germany, 81675
Job Description
As Team Lead Customer Service, you will drive the scaling of our customer service and shape how we define Customer Experience (CX) at FINN. You will lead, coach, and inspire a high-performing team of 5 to 10 agents, balancing data-driven steering and operational excellence with strategic process improvements. Collaborating closely with Product, Tech, and the Head of Customer Service . click apply for full job details