Team Administrator

• To be the first point of telephone contact for service users, carers, GPs, identifying urgent calls and prioritising responses.
• Dealing with enquiries which may at times be of a distressing nature/verbally aggressive and require sensitive handling.
• To organise own workload using independent judgement to prioritise required tasks and duties.
• To provide confidential secretarial and organisational support to all staff.
• To maintain outlook calendars.
• To use a range of office machinery including the use of computerised data systems and word processing facilities.
• To open, sort and distribute mail ensuring that urgent mail receives appropriate attention.
• To carry out general office duties including photocopying and dealing with / ordering stationery levels and team supplies.
• To support the team/ manager in organising the administrative function of the team.
• To process referrals to the team and update patient files as and when required.
• To take minutes of meetings, transcribe minutes and distribute to team members
• To undertake such other duties as may be required.

Applicants should evidence how they meet the criteria on the personal specification in their supporting statement. A detailed job description and personal specification listing necessary qualifications are attached.