Talent Acquisition Operations Associate

Talent Acquisition Operations Associate

Department: People & Culture

Employment Type: Permanent - Full Time

Location: London

Reporting To: Laura Lucas

Description Overview of the role

The Talent Acquisition Associate will play a critical role in supporting the end-to-end hiring process across the business. This role ensures operational excellence within the Talent Acquisition function by managing recruitment administration, maintaining ATS accuracy, coordinating interviews, and supporting the TA Partner and hiring managers.

By taking ownership of core operational tasks, the TA Associate enables the TA Partner to focus on strategic hiring, headhunting, and senior level stakeholder engagement. The role will also lead the development and delivery of our Graduate Recruitment Programme, building a sustainable early career talent pipeline.

Key Responsibilities Recruitment Operations & Administration

• Manage and maintain the Applicant Tracking System (ATS), ensuring data accuracy and compliance.
• Coordinate interviews, assessments, and candidate communications.
• Prepare job postings and ensure consistent employer branding across platforms.
• Produce weekly and monthly recruitment reports (pipeline, time-to-hire, source effectiveness).
• Support hiring managers with system training, process guidance, and best practice recruitment behaviours.
• Conduct initial CV screening for junior and high-volume roles.
• Identify opportunities to streamline recruitment workflows.
• Support the implementation of new tools, systems, and processes.
• Maintain documentation, guides, and training materials for hiring managers.

Employer Branding & Candidate Experience

• Act as the first point of contact for candidates, ensuring timely communication.
• Provide a smooth, professional, and inclusive candidate journey.
• Gather candidate feedback and support continuous improvement initiatives.
• Support the wider People & Culture team with employer branding initiatives, such as the maintenance of our careers page and social media channels.

Graduate Recruitment and Early Careers

• Design and deliver a structured Graduate Recruitment Programme.
• Build relationships with universities, student groups, and early career networks.
• Coordinate assessment centres, internship programmes, and onboarding for graduates.
• Coordinate with the marketing function to produce materials and campaigns targeting early career talent.

Skills, Knowledge and Expertise

• Some experience in recruitment coordination, HR administration, or early career hiring (inhouse or agency) preferable.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent communication and stakeholder management skills.
• High attention to detail and commitment to data accuracy.
• Familiarity with ATS platforms and recruitment systems.
• Interest in employer branding, early career development, or talent marketing.
• A collaborative approach to working with others and committed to an inclusive environment.
• Exceptional communication and interpersonal skills with the ability to work at pace and thrive in a fast paced environment.
• A true team player with a winning mentality and strong work ethic committed to continuous improvement and high performance.
• Adaptable, tenacious and flexible who can perform under pressure.

Benefits

• 25 days' annual leave, plus bank holidays and an extra day off for your birthday!
• Holiday loyalty scheme.
• Life Insurance.
• Work abroad scheme.
• Enrolment into our pension scheme, which we offer via a salary exchange scheme.
• Access to a financial education, planning and coaching platform.
• Membership with Healthcare platform, which offers cash back on healthcare focused on dental, optical & physio, plus access to stress helplines, a virtual GP and more.
• Salary exchange nursery fees.
• Enhanced parental leave.
• Cycle to work.
• Benefit from IFX's Season Ticket Loan scheme, offering an interest free loan for travelling into and within London.
• Participation in the IFX annual discretionary bonus scheme (eligible after probation).
• Career development and progression tools.
• Company events - Sporting events, pub nights, seasonal parties, socials.

Diversity & Inclusion

We believe that diversity and inclusion are essential to our success. We are committed to fostering a culture where everyone feels valued and respected, regardless of their background, identity or experiences. By embracing diverse perspectives and promoting equity, we aim to create an environment where all employees can perform and reach their full potential.

You must be eligible to work in the UK to be considered for this position.