Systems Support Engineer

Overview

About Us - Hitachi Rail offers a global career with opportunities in digital transformation and technology, emphasizing sustainability and innovation.

Your new role

Systems Support Engineer

Locations: London North Pole OR Stoke Gifford

Contract: Permanent

As a Systems Support Engineer, you will report to the Engineering Manager for investigating maintenance and safety related vehicle defects and implementing engineering solutions to ensure contractual reliability targets are achieved and maintenance practices are improved. You will also handle activities related to design modifications and applications for customer/regulatory approval for changes.

• Responsible for investigation of maintenance and safety defects for vehicles and depots, ensuring compliance with customer and UK legislative requirements.
• Responsible for implementing the maintenance plan at the depot level.
• Assist production staff with more complex technical problems.
• Liaise with systems engineering teams on specific technical issues.
• Build relationships with key technical and service providers and OEMs.
• Assist in the development of documented engineering procedures, practices and policies.
• Assist in coordinating continuous improvement programmes to ensure contractual requirements are achieved and exceeded.
• Assist in optimising the Company's maintenance regime and developing best European / World Class maintenance practice for current and future contracts.
• Liaise with Procurement / Maintenance Team members during assessment and approval of new material suppliers to address Maintenance, H&S and environmental needs.
• Work closely with the Reliability Analyst and Reliability Technicians to identify root causes of defects quickly.
• Ensure traction and rolling stock assets comply with operational specifications using engineering processes and techniques.
• Modify or manufacture traction and rolling stock components by material or processes.
• Modify or manufacture traction and rolling stock hardware and software components.
• Produce Depot Safety Case reports/documentation in liaison with the Engineering Manager, Duty Fleet Managers and QHSE Manager.

About you

• HND or equivalent qualified engineer.

• Previous experience in product improvement and reliability engineering on UK rolling stock.

• Membership of a recognised accredited engineering body.

What we offer

We value the importance of all of our employees. If you would like to join our organisation you could be entitled to the following benefits:

• Competitive salary

• Annual Performance bonus paid on discretionary basis.

• 25 days holiday

• Pension scheme with contributions up to 9%

• Private medical insurance

• Personal Accident insurance

• Group Income protection

• Group Life Insurance

• Employee Assistance Programme

We also offer additional perks within a flexible plan to suit your needs and lifestyle.

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. For more about us and our latest jobs, visit

At Hitachi Rail, there is a place for everyone. We value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and worldview. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

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