Systems Associate - Graduate/Entry-level

Job Description

Responsibilities

• Own the front door. Triage, prioritise, route, and keep stakeholders informed on everything coming into SYSSEC.
• Improve the service, continuously. Look for recurring patterns, find root causes, and change the conditions that created them.
• Build things that reduce the work. Scripts, automations, integrations, paved-road workflows.
• Be a partner to the business. Help colleagues get more out of their devices, applications, and AI tools.
• Contribute to strategic delivery. Around 20% of the role is higher-leverage work: contributing to platform design, supporting infrastructure decisions.

Qualifications

• This is an Associate/IC1 role, suited to a talented graduate or someone with a year or two behind them.
• Comfortable writing scripts and configuring automations.
• Already AI-native, not AI-curious.
• Given a problem, researches it, tests it, forms a view, and comes back with a recommendation rather than a question.