Systems & Process Owner - People Services

Heathrow is on a flight to extraordinary and requires modern, digital and connected systems and processes to power a winning team, extraordinary experiences and underlying core business processes that are efficient, effective and scalable. Its core people processes are centred in the Oracle cloud platform with additional specialist systems and processes across the colleague journey. Delivering digital transformation and enabling the data and insight to make its critical business decisions.

The purpose for this role is to continually and digitally transform, optimise and maintain the People products, systems, interfaces and processes of the Hire to Retire process. These core processes are business critical and enable Heathrow to operate effectively and be fit for the future.

Working closely with Business and Policy Owners, technical teams, project delivery partners and our Services teams in Glasgow, you will act as the bridge between business requirements and technology solutions. As part of the Business Services function, you will be part of the leadership team helping ensure that People, Finance and Procurement systems and processes are aligned, integrated and deliver maximum business value.

You will also ensure that all solutions operate within established governance, compliance, risk and data protection frameworks, safeguarding the integrity, security and effective use of Heathrow's data.

This is a highly influential role, offering the opportunity to shape the strategic roadmap for Heathrow's corporate systems, drive transformational change and ensure our processes, technology and people capabilities continue to evolve to meet the needs of the business both now and in the future.