System Support Officer - Oracle HCM Specialist

Posted 1 day 3 hours ago by Ivy Rock Partners

£57,150 Annual
Permanent
Not Specified
Public Sector Jobs
London, United Kingdom
Job Description

Permanent - £57,150 per annum - Hybrid - based in London office

Our public sector client is seeking a skilled Oracle HCM/Payroll SME to support and enhance their Oracle Fusion environment. This is a hands-on role focused on system configuration, issue resolution, and stakeholder support within a busy HR and payroll context.

Key Responsibilities

  • Act as the SME for Oracle HCM and Payroll modules.

  • Design, configure and optimise Oracle Fusion to meet business needs.

  • Respond to and resolve technical issues and service tickets.

  • Lead and deliver system enhancements, working in Agile sprints.

  • Review and implement Oracle updates and patch releases.

  • Liaise with third-party support, internal teams, and Oracle directly.

  • Provide functional support and training to end users.

  • Create reports using OBIEE, SQL, and other tools.

Requirements

  • Strong experience with Oracle Fusion HCM and Payroll configuration.

  • Background in application support and systems development.

  • Familiarity with Agile methodologies and backlog management.

  • Excellent communication skills across technical and non-technical audiences.

  • Public sector or local authority experience (desirable).