Supv, Customer Service

Overview

Are you a strategic thinker with a passion for efficacy, leadership and driving results. We are on the lookout for a Supply Chain Team leader that will lead and motivate a team to deliver on all supply chain operations.

The Role

• Responsible for working capital control and cost management.
• Drive a team to achieve budgeted level of Raw Material stock.
• Review aged stock controls with the team and report this on a weekly/monthly basis.
• Review planning board on a daily basis to ensure all requirements from the team are being met.
• Identify possible cost savings by sourcing the best possible suppliers and outworkers in relation to price, quality, and ability to deliver high quality product and service within the desired/agreed timescales.
• Participate in and contribute to Continuous Improvement projects at department or site level.
• Responsible for supporting third party warehouse and assess any possible cost savings.
• Responsible for the management of outwork services or operations
• Initiate technical complaints and supplier claims.
• Manage stock resale options.
• Review and update work instructions/Standard Operating Procedures (SOPs)
• Developing and building good relationships with multiple suppliers and customers
• Attend supplier offices for reviews/training when needed.
• Communicate throughout the different departments and levels of business to ensure they are aware of any changes/developments at the quickest possible opportunity.
• Liaise with the production and warehouse teams on a daily basis.
• Build and maintain good relationships with internal and external customers.

Knowledge, Skills, Experience

• Previous leadership experience in a supply chain role in a distribution/high volume manufacturing environment
• Knowledge of good manufacturing practice and quality standards
• Methodical approach to undertaking tasks
• Excellent interpersonal skills
• The ability to lead by example.
• Logical/Rational approach to problem solving.

What we offer

• Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme.
• Ongoing training and development opportunities
• 24/7 confidential support for you and your family

Does this sound like you? we want to hear from you.

Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria.

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.

We practice equality of opportunity in employment and select the best person for the job.