Supporter Care Volunteer

We are looking for volunteers to support the Supporter Care Manager with Donor administration.

We ask you to commit to at least one regular half-day weekdaysession on Wednesday, Thursday or Fridayand session timesare:

AM: 9am - 1pm

PM: 1pm to 5pm

Key Responsibilities

Under the leadership of Supporter Care Manager, you will be assisting with:

• Counting cash and cheques received at Head Office
• The banking process in preparation for collection by G4S
• Preparation of donation paperwork for input to Raiser's Edge
• Input of donations to Raiser's Edge
• Creating acknowledgement letters
• Any other duties that fall reasonably within the scope of the role

Skills, Qualities and Experience

• Keyboard/general PC skills
• Good attention to detail
• Happy to work as part of a team but equally comfortable in prioritising own tasks
• Flexible in approach
• A friendly and polite disposition
• Smart appearance
• Treats everyone with dignity and respect
• Demonstrates a positive attitude

Benefits to you

• Working with a friendly team and being part of the Isabel family
• Support to improve your employability
• Satisfaction in knowing that through your commitment you are contributing to providing more care to our patients
• An opportunity to contribute to the ongoing development of the service and organisation.
• Comprehensive induction, training and support throughout the placement.
• Personal/Professional development and training is available.
• Opportunities to learn from long term volunteers and staff
• Agreed upon travel expenses will be fully reimbursed

Training and additional information

• Training and support will be provided until feel confident to work on own initiative

Am I eligible to volunteer?

We ask that our volunteers are:

• At least 16 years old
• Live within an easycommute to the area
• Interested in volunteering for at least 6 months for at least 3 hours per week

All volunteers are assessed individually for the volunteer roles they are applying for.We strongly believe in equal opportunities and welcome applicants who are representative of our diverse communities.

Expectations:

• Maintain confidentiality in accordance with Isabel Hospice guidelines.
• Have a professional and courteous manner in accordance with Isabel Hospice policies.
• Demonstrate Isabel Hospice values
• Identify yourself as a volunteer while carrying out your duties

All appointments are at the discretion of the management team and are subject to a one-month trial period for both parties.

Thank you for supporting Isabel Hospice.

Please note this is an unpaid volunteer opportunity.